Cancellation & Refund Policy – Crayon Colors
At Crayon Colors, every art kit and T-shirt is crafted with love to spark creativity and fun for kids. We strive to provide a seamless shopping experience and value your trust in us.
Cancellation Policy
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Orders may be cancelled within 24 hours of purchase.
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To request a cancellation, please contact us immediately via email or WhatsApp with your order details.
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Once an order has been processed, packed, or shipped, it cannot be cancelled.
Refund Policy
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We do not offer refunds on any products once purchased.
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As our products are specially curated for kids’ activities, all sales are final.
Exchange Policy
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Exchanges are available only if the product received is damaged or defective.
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Customers must notify us within 48 hours of delivery and provide supporting photos.
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If verified, we will arrange a replacement at no extra cost.
Need Assistance?
For cancellations, exchanges, or policy-related queries, please reach out to us:
📧 Email: mycrayoncolor@gmail.com
📱 WhatsApp: 9380048102
At Crayon Colors, our mission is to bring joy and creativity into children’s lives. Thank you for your understanding and support.